Shipping policy
Shipping Policy
Thank you for shopping with NOXORO.
Order Processing
Orders are processed as quickly as possible after payment is confirmed. Processing times may vary during product drops, launches, weekends, holidays, or periods of high order volume.
Once your order has shipped, you will receive a shipping confirmation with tracking information when available.
Shipping Rates and Delivery Estimates
Shipping rates and available delivery options are calculated and shown at checkout.
Delivery times provided by shipping carriers are estimates and are not guaranteed. Delays caused by the carrier, weather, holidays, service disruptions, or other circumstances outside of NOXORO’s control may occur.
Shipping Destinations
Available shipping destinations will be shown during checkout. If your location is not available at checkout, we are currently unable to ship to that destination.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Please review your shipping information carefully before completing your order. If you notice an error, contact us as soon as possible at support@noxorohats.com.
Once an order has been shipped, we may not be able to change the delivery address.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is handled by the carrier.
If your tracking information shows an unusual delay or your package appears to be lost, contact us at support@noxorohats.com and we will do our best to help you investigate the issue.
NOXORO is not responsible for packages that are stolen after confirmed delivery or for delays caused by the shipping carrier.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at support@noxorohats.com.
Please include your order number and photos of the item and packaging when possible so we can review the issue and work with you to make it right.
Limited Drops
NOXORO products may be released in limited quantities. If an item cannot be replaced because it is sold out, we may offer another appropriate resolution, including a refund when applicable.
Questions
For questions about shipping or your order, contact us at:
support@noxorohats.com